Communicating with patients who may be distracted, sick, or anxious is challenging at best – yet essential at a time when they need important details. You can take advantage of your communication ecosystem to reach patients in various uninterrupted environments, delivering essential information and reassuring them.
Whether you are a hospital, private practice, or imaging department, our services help you communicate effectively through multiple channels:
- Phone System: Greetings, messages, and prompts deliver important details while guiding patients politely through your phone system, welcoming them to your culture, and reducing call volume on staff.
- Digital Signage: Engage and inform patients and visitors with targeted messages displayed on screens throughout your facility, ensuring they receive vital information even while waiting.
- Video Language Replacement: Provide essential pre- and post-operative instructions in the patient’s native language, enhancing understanding and compliance.
Our messaging begins on the phone and expands throughout your organization:
- Greet your callers at “the front door” of the hospital with information
- Guide them through the phone system with easily understood prompts
- Use friendly voices to show patients they are not dealing with a “bot”
- Enhance in-facility communication with digital signage
- Offer detailed instructions through video language replacement
We provide the bandwidth you may not have.
Our healthcare program expands your communication capabilities to create the content you need but don’t have time to create:
- Social media posts
- Blogs
- Radio copy
Read on to learn how you can use these tools for your specific needs and deliver important information in an uninterrupted environment.