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Logistics

Whether you’re dealing with security, material handling, inventory, or transportation – your company runs on communication. You need to keep all the people, facilities, and vendors involved in constant communication. Need Message on Hold to let callers know about recent company updates, or voice prompts to allow clients to check on deliveries? Holdcom will professionally record your messages to create a unique experience for your clients.  Use audio marketing to:

  • Provide delays due to emergency situations.
  • Share industry changes and policy updates.
  • Provide contact options to gather updates.
  • Effectively route callers.
  • Decrease hold times.
  • Inform clients about delays due to weather.

Let us provide you with the appropriate recordings. We can produce the audio you need so you can concentrate on having your products delivered on time and keeping in contact with clients.  We have solutions to accommodate multi-location facilities and equipment to meet the needs of any sized business.

Improve Communications Now

Start improving the communication at you facility today.

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Communicating a clear message is crucial in the logistics industry. Easily route callers based on location, need, or service required. Decrease hold times while routing callers to the appropriate representative. IVR recordings can be used at all facilities – big or small.  Professionally recorded voice prompts will appropriately greet callers and help them navigate your phone menu.

Don’t waste your caller’s time. Keep callers informed and up-to-date by sharing such information as:

  • Industry news
  • Policy changes
  • New services offered
  • Recent delays
  • Awards
  • Safety information

Have more than one location? Not a problem. We have a variety of multi-location plans and can work with you to create a script that accurately represents your business. We know how unique your business is. Now let us promote it.

Get Script Samples

I have explained to everyone at NJTC that you and Holdcom do a terrific job. In fact, I have suggested that you give lessons in customer relations at Harvard Business School. You may use me as a reference at any time.

Richard Kay
North Jersey Truck

Thanks for following up. Wonderful job getting things done. I look forward in continuing to use your company for our audio needs.

Gill Mayol
MN Works, LLC

We received all the recordings and everything is perfect for now…We are extremely happy with your service and the ease of entering it on the web.

Alana M. Elman
MOL AMERICA