What a great experience working with Holdcom. I just went online and ordered a package, entered my text and immediately got an email response with recommended changes. The team is hands on, helpful and very talented. Our new on hold messages with music are friendly, clear and professional. Thanks, Holdcom for giving us the tools to be a better company.
Thank you for your quick response. Everything is uploaded and running well. Your company has surpassed all expectations and we look forward to working with you in the future.
I am a new client and feel compelled to give you feedback on two of your employees: Megan Andriulli and especially Donna Pompeo.
They have been consummate professionals, working seamlessly with my internal team to sort out all the moving parts of this project. Donna closely reviewed our existing script and made excellent suggestions. She figured out what we needed technically to merge our two systems.
But most of all, they both demonstrated immense patience and perseverance. Never before I have I worked so long or so hard or on so many different projects at once since Covid reared its ugly head – it was all too easy to get off track. But, Donna was always keeping in touch without being a bother and without getting frustrated with me (a miracle!). Megan gently reminded me of the things that need to be done so I could stick to deadlines.
It is because of their efforts, not my own, that this project will come to fruition – and I trust many more projects in the future as well.
Yes, everything was received and we are very happy with the results. Thank you and your team for all your help, we really appreciate it.
Hope you enjoy your Friday and weekend as well. Thank you again.
Thanks everyone for your work on this.
Donna, I love the professional greetings that allow us to highlight our services and give our brand an identity. They also show our customers we appreciate them and their time. Thanks to you and your team for helping us to always convey that message. I don’t think anyone could do it better.
Thank you for checking in. Yes, I received the files but, hadn’t had a chance to listen to all of them until today. You and your team made this process so easy for me in terms of the service, quality, and turnaround time and I really appreciate it.
Now, I’m on to the hard part which is getting the changes into our phone system 😊
Our new recording sounds fantastic! The voice is superb and fits perfectly with the jazz background music. It actually sounds like someone enjoyed putting that mp3 together and really caught the ambiance of our New York Metro office! If it was you, do take a bow, because it is an excellent job! Many thanks!
I am very pleased with the professionalism of your service, quick turnaround times and technical assistance. After a few of weeks of using the greeting you made for us…this is great, thank you so much for making the effort…. yours is obviously a professional service that takes customer service seriously. I will look forward to recommending you to others whenever the opportunity presents itself.
Thanks a lot for your excellent job. Your organization deserves 5 STARS for all your prompt attention & responses!
I’d like to take a minute to thank you both and your team for responding so quickly to our needs during COVID. You clearly believe in customer service and recognized our immediate need (during COVID) in helping communicate with our callers. It is a big reason we decided to go with your company for the phone tree recordings. You are easy to work with, professional, and we consider you a solid partner! Be safe and be well!
