I am very pleased with the professionalism of your service, quick turnaround times and technical assistance. After a few of weeks of using the greeting you made for us…this is great, thank you so much for making the effort…. yours is obviously a professional service that takes customer service seriously. I will look forward to recommending you to others whenever the opportunity presents itself.
What a great experience working with Holdcom. I just went online and ordered a package, entered my text and immediately got an email response with recommended changes. The team is hands on, helpful and very talented. Our new on hold messages with music are friendly, clear and professional. Thanks, Holdcom for giving us the tools to be a better company.
I am a new client and feel compelled to give you feedback on two of your employees: Megan Andriulli and especially Donna Pompeo.
They have been consummate professionals, working seamlessly with my internal team to sort out all the moving parts of this project. Donna closely reviewed our existing script and made excellent suggestions. She figured out what we needed technically to merge our two systems.
But most of all, they both demonstrated immense patience and perseverance. Never before I have I worked so long or so hard or on so many different projects at once since Covid reared its ugly head – it was all too easy to get off track. But, Donna was always keeping in touch without being a bother and without getting frustrated with me (a miracle!). Megan gently reminded me of the things that need to be done so I could stick to deadlines.
It is because of their efforts, not my own, that this project will come to fruition – and I trust many more projects in the future as well.
Everyone seems happy 🙂 Thank you so much for all your help! Everyone there is great and attentive. Plus very good on delivery time!!
Our new recording sounds fantastic! The voice is superb and fits perfectly with the jazz background music. It actually sounds like someone enjoyed putting that mp3 together and really caught the ambiance of our New York Metro office! If it was you, do take a bow, because it is an excellent job! Many thanks!
It’s perfect! Please proceed. Many thanks for the swift turnaround.
Thank you for checking in. Yes, I received the files but, hadn’t had a chance to listen to all of them until today. You and your team made this process so easy for me in terms of the service, quality, and turnaround time and I really appreciate it.
Now, I’m on to the hard part which is getting the changes into our phone system 😊
I wanted to send you a separate note to thank you and all your team for your hard work. You have all been so easy to work with and your professionalism was outstanding.
Thanks everyone for your work on this.
Donna, I love the professional greetings that allow us to highlight our services and give our brand an identity. They also show our customers we appreciate them and their time. Thanks to you and your team for helping us to always convey that message. I don’t think anyone could do it better.
It has been an absolute pleasure working with you and your team over these past 5 years! Thank you for your kindness, impeccable professionalism, and for all of your support with our crazy schedules and urgent requests. You and your team have been absolute lifesavers, and always made my job easier!!!
