I’d like to take a minute to thank you both and your team for responding so quickly to our needs during COVID. You clearly believe in customer service and recognized our immediate need (during COVID) in helping communicate with our callers. It is a big reason we decided to go with your company for the phone tree recordings. You are easy to work with, professional, and we consider you a solid partner! Be safe and be well!
Received and sounds great! Margaret always does such a wonderful job for us.
Happy Holidays to you and your family! Looking forward to continue working together in 2021. 😊
Our new recording sounds fantastic! The voice is superb and fits perfectly with the jazz background music. It actually sounds like someone enjoyed putting that mp3 together and really caught the ambiance of our New York Metro office! If it was you, do take a bow, because it is an excellent job! Many thanks!
What a great experience working with Holdcom. I just went online and ordered a package, entered my text and immediately got an email response with recommended changes. The team is hands on, helpful and very talented. Our new on hold messages with music are friendly, clear and professional. Thanks, Holdcom for giving us the tools to be a better company.
Thank you for checking in. Yes, I received the files but, hadn’t had a chance to listen to all of them until today. You and your team made this process so easy for me in terms of the service, quality, and turnaround time and I really appreciate it.
Now, I’m on to the hard part which is getting the changes into our phone system 😊
It’s perfect! Please proceed. Many thanks for the swift turnaround.
You and your companies employees “ROCK”!!! Thank you for the fast action on our request.
I now understand why our company uses your services.
A big thank you and a Job well done and a Quick response to our needs to all of your staff, and Aleta for her talent and flexibility in this trying time.
Thank you very much for the follow up email. I am very pleased with the quality of the recordings that your company produced as well as the help that was extended to me when I needed it. In the future if I have more recordings to make you will be my go to company. Also you may use me for a reference without hesitation.
Perfect!
Thanks again!! I’ll have to say this was a breeze so please tell management that your approval as a GSA vendor really made the process of purchasing so easy. You all checked the NDAA 889 compliant box, GSA (did not require open market research), Tax exemption was understood, and payment portal was quick. It was very simple! Of course it helped that Rob did the Market Research but you all had done your homework!
Both sites went live in the past week and they both love it, as well as staff! Thank you!
