800.666.6465
[email protected]

Hospitals

Inform & Educate

When people call your hospital, some inquiries can be answered before they reach the operator.

That reduces call volume for stressed staff.

Messages, greetings, and phone prompts can answer important questions for anxious patients.

Tell your callers about visiting hours and COVID protocols the moment they call, without waiting for the information.

Reduce Stress

Patients may be frustrated, and staff may be unable to handle call volume efficiently.

Reduce stress by using your phone system to its maximum capability.

Answer frequently asked questions to reduce anxiety for callers and stress for staff. When you reduce some call volume for staff you can improve service and set a tone of quality care.

Market to Callers

Callers are a captive audience. You have their attention – use it to reinforce why you should be their hospital of choice.

Establish your position as a leading healthcare organization with news of accreditation success, newly established centers of excellence, new physicians, robots, and clinical advances.

It’s direct marketing for maximum impact.

Reach more people

through social media and ad copy. No time? We write seamless content for you

Learn moreListen

Reduce your stress

We write expanded content for you – social media, ad copy and blogs.

Jump inListen

One message

Multiple vehicles. We expand your phone messages into social media posts, blogs, and advertising copy

Start nowlisten

A powerful tool for education, information, and marketing is already in your patients’ hands.

Inform and Educate Callers

When people call your hospital, it’s an uninterrupted moment in time in which to deliver important messages. You can inform and educate them without competing noise. And, it’s a launch pad for other content that we develop for you. We are your bandwidth for generating rich content for your most important platforms.

  1. We write the content and submit it to you for review / edit / approval
  2. We expand the messaging into social media posts
  3. We create radio copy – either broadcast script or digital, to reinforce the message and expand communication of important information.
WE DO THE WORK, YOU APPROVE IT AND YOUR CONTENT IS READY TO GO.

You can use the copy for in-house signage, postcards, web postings and more. It’s flexible, relevant, multi-purpose and it’s yours. Our expert writers have decades of experience inside hospitals and are well versed in the fine points and sensitivities of messaging unique to healthcare.

I have questions

FAQ

I’m ready

Request a proposal

Reduce stress on patients and staff

YOUR MESSAGING INFORMS PATIENT EXPERIENCE FROM STEP ONE

Your informative phone messaging makes life a bit easier for callers and from the first touch they know they have entered a high-quality, care-driven system.

We begin there and then expand the copy into rich content for your most important platforms. Here’s how it works:

1: You write the messaging (or we write it for you.)

2: We expand the copy into social media posts

3: We submit the messaging to you for review/edit/approval

Our expert writers have decades of experience inside hospitals and are well versed in the fine points and sensitivities of messaging unique to healthcare.

WE WRITE THE MESSAGING, YOU GET SATISFIED CALLERS

You own the copy and can use it for internal or external use; on-site patient education, postcards, signage and more

I have questions

FAQ

I’m ready

Request a proposal

Market your programs and service lines

Members of your target audience are on the phone – it’s the perfect chance to talk to them. You have their attention – now you can market new programs, service lines, physicians, and events.

We know the struggle – our expert writers have worked in healthcare for years

You face a mountain of work – we help you climb it. That’s why we write the phone messaging and expand it. All you have to do is review/edit/approve.

1: We write the phone messaging. You review/edit/approve.

2: We expand the copy into social media posts.

3: We draft radio copy – either broadcast script or digital

You can check this content box as done and move on to other priorities.

Other benefits:

We provide you with a quarterly content calendar based on your website, news, press releases, advertising and health awareness months.

We revise and refresh the copy – all you have to do is review/edit/approve.

I have questions

FAQ

I’m ready

Request a proposal

Frequently Asked Questions

Please fill out our contact form (yes it’s one of those). However, it sends us the information to get the project started. When we call you we have substantive information to discuss and that saves you time.

Not much at all. We review your website, including the headers, home page, news, and other pages, and write from it, highlighting the salient points of information in the priority in which it is presented on your site. Then we weave in messaging from your advertising, social media posts, blogs and other content. This becomes your quarterly content schedule with evergreen messaging, social media and ad copy, and blogs.

You will receive quarterly content well in advance of posting time, giving you time to put it into the internal approval process.

This copy is 100% written for you. It is custom copy designed to expand your content bandwidth, and relieve you of some of the content pressure staring at you from your desk.

We will supply you with a quarterly editorial calendar of topics and content. We will write it to encompass general messaging from your website, events on your events calendar, and national health awareness months. If something changes on your end, simply let us know and will provide updated copy for phone greetings, social media, and ad copy if you need it.

Still have questions? Get in touch